| Complimentary Article on Leveraging Technology to Improve Customer Service, Performance, and Accountability in Government Take a closer look at how CRM/311 and Integrated Cashiering and Payment Management solutions are delivering significant improvements in customer service and performance measurement. | | | Friday November 6, 2009 | News and Features | Government Technology Magazine Government Technology Magazine provides information technology (IT) case studies, applications, news and best practices for state, city and county government. Get FREE Subscription View Current Issue | | | | |