|                               Complimentary                                 Article on Leveraging Technology to Improve                                 Customer Service, Performance, and Accountability                                 in Government  Take a closer look                                 at how CRM/311 and Integrated                                 Cashiering and Payment Management solutions are                                 delivering significant improvements in customer                                 service and performance measurement.                            |    |    |                                                                                                                            |                            Friday November 6, 2009                         |                                                                           News and                           Features                             |                                                                            Government                           Technology Magazine  Government Technology                           Magazine provides information technology (IT) case                           studies, applications, news and best practices for                           state, city and county government.  Get FREE                           Subscription View Current                           Issue  |    |                                        |                                    |                      |    |