Web 2.0, Consolidation and Outsourcing, New 911 Standards and other news...

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Digital Communities | Follow Us on Twitter How are smart agencies spending their tax dollars? The Digital Communities Reference and Resouce Library has whitepapers and case studies to help you plan, consolidate and collaborate. See how other agencies are using effective strategies for improving efficiency and service while lowering costs. Download The Papers For Free! Tuesday, October 27, 2009 Features and News New York City, Boston Add Web 2.0 to Customer Relationship Management iPhone apps and Twitter let citizens exchange information with city 311 centers. Houston Exploring Consolidation and Outsourcing Options Houston's IT consulting firm indicates likely interest in consolidation and outsourcing from the city. New 911 Standard Sparks Interest From Local Governments New 911 technology standard designed to save 911 call processing time appeals to more local public safety agencies. New York City Plans Consolidation, New 311 Services and Apps Competition New York City CIO Paul Cosgrave outlines tech initiatives. Digital Communities Magazine Digital Communities magazine is the premier information source for cities, counties and regions to explore and share experiences and best practices beyond just infrastructure and mobile innovations. Get FREE Subscription View Current Issue GT tv Belkin the Vampire Slayer Belkin surge protector takes a bite out of vampire power. Blogs Intelligent Communities By Robert Bell, John Jung, Louis Zacharilla The Smart21 and My Digital Inclusion Moment Digital Citizen Pulse By Ulf Wolf Remembering Our Digital Selves

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